How I work
Listen and Learn
Engage with people, systems, and contexts to uncover hidden challenges and opportunities — always starting with curiosity and empathy.
Connect the Dots
Bridge human needs, business goals, and system realities that may have been missed, to design solutions that are thoughtful, inclusive, and built for long-term impact.
Purposeful yet agile
Design with clear intention, adapt with flexibility, and collaborate fearlessly to turn ideas into meaningful, lasting change.
Projects
Mars Snacking Onboarding
Service Design | Product | CX | Prototyping | Co-creation | Stakeholder Management
London Stock Exchange LaunchPad
Service Design | CX | Co-creation | Workshop Facilitation | Stakeholder Management
Just, Pause - Repositioning Menopause in Society
Service Design | Product | CX | User Research | Strategy | Co-creation
The Big Impact - Supporting Vendors Through New Digital Means
Service Design | UX | User Research | Strategy | Co-creation
PepsiCo Connected Flavour Intelligence
Service Design | Systems Thinking | UX | User Research | Stakeholder Management
Patient Ecosystem Mapping, Systems innovation Conference
Systems Thinking | Design thinking | Graphics | Co-creation | Workshop Facilitation
EVE - Connecting Nightlife with Climate Action
Service Design | UX | User Research | Market Analysis | Strategy | Co-creation
Jaguar Land Rover Interface Design
UI Design | UX | Visualisation | Wireframing | Market Analysis | 3D modelling
Nettle Community Cafe
Service Design | CX | User Research | Co-creation | Workshop Facilitation
Some of my work is under non-disclosure agreements and can’t be publicly/fully shared. If there’s a particular project that interests you and you’d like to learn more about the process or outcomes, feel free to get in touch - I’d be happy to chat.